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Reporting on Inbound Messages

In this article:

Recently received messages can be viewed in the inbox by going to Inbox, or by going to Messaging > Received for a list-view of messages received within the last 90 days

More detailed message logs can be viewed in Detailed Reports by going to Reports > Detailed Reports


Steps to report on received messages:

1. Select a date range (up to 31 days) by clicking on the date at the top of the page.

The inbound messages for the specified date range will be displayed in the Inbound table at the bottom of the page:

2. Select additional columns from the Columns dropdown as required:

If required, you can filter on "Number" (full international format required), "Accounts" (if logged in at the Parent Account) and/or "Message Status"

Advanced Filters is available for filtering on metadata

3. Click Apply to display the results of filtered data

Note - data will not be displayed if:

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